Customer Service Representative
3.
3 Northvale, NJ Northvale, NJ Full-time Full-time $22 an hour $22 an hour 4 days ago 4 days ago 4 days ago BUSINESS PHILOSOPHY:
Orthofeet has two primary objectives that direct our approach to operating a business.
One is to offer the ultimate in comfort, function and style in footwear, orthotic insoles and socks.
The other is to provide the very best customer service possible, as we have long recognized the importance of satisfied, happy customers.
Responsibilities:
- Communicate effectively with customers via phone, email, and chat to address their inquiries and provide assistance - Utilize phone etiquette skills to handle inbound and outbound calls professionally and efficiently - Provide accurate and timely information to customers regarding products, services, and promotions - Upsell additional products or services to customers when appropriate - Perform data entry tasks accurately and efficiently - Analyze customer needs and recommend suitable solutions or alternatives - Maintain customer records by updating account information - Resolve customer complaints or issues in a calm and professional manner - Collaborate with other team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in customer service or a related field is preferred - Excellent verbal and written communication skills in English; bilingual or multilingual abilities are a plus - Strong problem-solving skills with the ability to analyze information and make sound decisions - Proficient in data entry and computer skills - Outstanding interpersonal skills with the ability to build rapport with customers - Strong attention to detail and accuracy in handling customer information We offer ongoing training, and opportunities for career advancement.
If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you.
Apply now to join our team as a Customer Service Representative.
Job Type:
Full-time Pay:
$22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Northvale, NJ Northvale, NJ Full-time Full-time $22 an hour $22 an hour 4 days ago 4 days ago 4 days ago BUSINESS PHILOSOPHY:
Orthofeet has two primary objectives that direct our approach to operating a business.
One is to offer the ultimate in comfort, function and style in footwear, orthotic insoles and socks.
The other is to provide the very best customer service possible, as we have long recognized the importance of satisfied, happy customers.
Responsibilities:
- Communicate effectively with customers via phone, email, and chat to address their inquiries and provide assistance - Utilize phone etiquette skills to handle inbound and outbound calls professionally and efficiently - Provide accurate and timely information to customers regarding products, services, and promotions - Upsell additional products or services to customers when appropriate - Perform data entry tasks accurately and efficiently - Analyze customer needs and recommend suitable solutions or alternatives - Maintain customer records by updating account information - Resolve customer complaints or issues in a calm and professional manner - Collaborate with other team members to ensure excellent customer service delivery
Qualifications:
- Previous experience in customer service or a related field is preferred - Excellent verbal and written communication skills in English; bilingual or multilingual abilities are a plus - Strong problem-solving skills with the ability to analyze information and make sound decisions - Proficient in data entry and computer skills - Outstanding interpersonal skills with the ability to build rapport with customers - Strong attention to detail and accuracy in handling customer information We offer ongoing training, and opportunities for career advancement.
If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you.
Apply now to join our team as a Customer Service Representative.
Job Type:
Full-time Pay:
$22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday No weekends Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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